Clientèle *****

Client tell debited my account without my approval,I had required their services years back and they took more money than we agreed on and i immediately called and and cancelled the policy..through out the years they have always called to get me to reinstate my policy and I have always told them that I will never work or take any policy from them..now this year 24/01/25 they have debited my account taking double my money.I hv been trying to get them to refund me but it’s proving to be difficult..they keep me on hold for long and still I get no assistance,instead I’m told that I reinstated the policy last year!yet it’s cancelled..