CvdM
Chanelle van der Merwe
1 reviews | Active since Aug 2020
01 Jul 2021, 10:01
Clientele
They are very unprofessional and rude I want to Canceled the Policy . It it is July and still the Debit order went of and I called them for a refund I got message that they are sorry about the problem I call them now it is still active on their sistem
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Replies (2)
Clientele Life's replyOfficial
01 Jul 2021, 11:13 Dear Chanelle V
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply01 Jul 2021, 11:13
Official
Dear Chanelle V
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
02 Jul 2021, 13:00Dear Chanelle V
Thank you fpr raising your concerns and allowing us to resolve them.
We confirm that we have made contact with our policy holder and having discussed the matter in order to address the concerns and provide the best way forward.
We do understand our policyholder's frustration and apologise for any inconvenience caused. Should you require any further assistance, please do not hesitate to contact us. Yours sincerely, Judith MboweniService Recovery Specialist
Clientele Life
Thank you fpr raising your concerns and allowing us to resolve them.
We confirm that we have made contact with our policy holder and having discussed the matter in order to address the concerns and provide the best way forward.
We do understand our policyholder's frustration and apologise for any inconvenience caused. Should you require any further assistance, please do not hesitate to contact us. Yours sincerely, Judith MboweniService Recovery Specialist
Clientele Life
Clientele Life's reply02 Jul 2021, 13:00
Official
Dear Chanelle V
Thank you fpr raising your concerns and allowing us to resolve them.
We confirm that we have made contact with our policy holder and having discussed the matter in order to address the concerns and provide the best way forward.
We do understand our policyholder's frustration and apologise for any inconvenience caused. Should you require any further assistance, please do not hesitate to contact us. Yours sincerely, Judith MboweniService Recovery Specialist
Clientele Life
Thank you fpr raising your concerns and allowing us to resolve them.
We confirm that we have made contact with our policy holder and having discussed the matter in order to address the concerns and provide the best way forward.
We do understand our policyholder's frustration and apologise for any inconvenience caused. Should you require any further assistance, please do not hesitate to contact us. Yours sincerely, Judith MboweniService Recovery Specialist
Clientele Life