Clientele

******med by Clientele – R750 Taken Without Consent, No Support or Response**

I was approached by a sales agent in Tembisa who claimed they were conducting a survey. I was told Clientele would only send me promotional SMSes and calls. At no point was I informed about a debit order, nor was I asked for my bank account details.

To my shock, R750 was later debited from my Capitec account without my permission. I never signed up for any policy or authorized any transaction. When I reported it to Capitec, they told me I’m not the only person who has experienced this with Clientele.

I tried contacting Clientele, and they initially promised to call me back — but to this day, I’ve received no follow-up. They sent me an email with a number to call, but when I try calling, it says the number doesn't exist. This situation is beyond frustrating, especially because I urgently need that money to pay for my rent.

I was hoping Clientele would resolve this within 7 days, but there has been no progress or communication. I’m shocked and disappointed that Clientele accessed my account without my consent, and I’m deeply concerned that Capitec allowed this debit order without any authorization or security checks.

**HelloPeter, please help me get my money back from Clientele. I did not sign up for any policy, and I want a full refund immediately.

**Sincerely,** Fortune Ramabulana