Clientele

My grandfather passed away in 2016 around mid April. My grandfather was a pay clientele member for numerous years. He had never missed a payment for anything not even his water bill and he lived in the township. He was the only person in our street who paid for water but that is besides the point. Upon departure my grandfather had a clientele policy to be paid out to my grand mother and my uncles. It is now 2018 and my grand mother is being given the run around about this payment to date even to the point whereby she has given up on the money. My grand mother lives on government grant and has been running a sewing business in the township for as long as I have been alive. It crushes my heart to hear her speak of how much of a difference the money she was meant to get from clientele would have helped after the death of my grand father and to date actually. Without my grand father who not only had a social grant but also had a retirement package from the automotive industry my grand mother has been struggling to find her feet. My question is why is it clientele has not paid out to this day, should getting insurance money take this long or is it the lack of care and unproffesional running of business or simply think that this old person does not have the energy to run around and try by all means to get what is due to her. Please fight for my grand mother hello Peter.