VN
Vanessa N
1 reviews | Active since Nov 2025
04 Nov 2025, 13:38
Clientel you disappointed me.
i don't even agree to give this 1 star ratings because what on earth do i have to deal with for my money. im so sad that clientele life perks is a ****. why do they make us join something with our money and the later pay tricks on us. im here hungry and hoping for lunch using the vouchers because had they not debited my money i would go buy myself lunch with my money now i cant access vouchers and their app keep on taking me to home page. im so sad and dissatified by this. in fact i want my money back and you keep your vouchers. i trusted until i was hungry and had no lunch...
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Replies (3)
Clientele Life's replyOfficial
04 Nov 2025, 13:42Dear Vanessa N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply04 Nov 2025, 13:42
Official
Dear Vanessa N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
05 Nov 2025, 10:19 Dear Vanessa N, Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Perks Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Kindly be informed that we will try to contact you again later. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Recovery Specialist Clientele Life
Clientele Life's reply05 Nov 2025, 10:19
Official
Dear Vanessa N, Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Perks Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Kindly be informed that we will try to contact you again later. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Recovery Specialist Clientele Life
Clientele Life's replyOfficial
05 Nov 2025, 12:42Dear Vanessa N, Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Perks Plan. We have attempted to contact you again on the cell phone number provided to discuss and address your complaint, to no success. Please be informed that I have provided feedback and steps to aid you in your plight via email- to the email address provided. We sincerely apologise for the unpleasant experience you have had with us and for any inconvenience that this may have caused you. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Recovery Specialist Clientele Life
Clientele Life's reply05 Nov 2025, 12:42
Official
Dear Vanessa N, Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Perks Plan. We have attempted to contact you again on the cell phone number provided to discuss and address your complaint, to no success. Please be informed that I have provided feedback and steps to aid you in your plight via email- to the email address provided. We sincerely apologise for the unpleasant experience you have had with us and for any inconvenience that this may have caused you. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Recovery Specialist Clientele Life