LT
Letta T
1 reviews | Active since Jan 2021
25 Jan 2021, 01:48
Clientel return my money backup
Hi...I'm very disappointed in clientel,I met one of their Consultant few months back and I told her I don't want to agree to anything until they call me and I comfirm with them and also compare the policies
She assured me that I won't be debited anything now I just got a debit check of R274 from clientel how I don't know please return my money because even if I can have a funeral you won't help me because I have no policy with you guys
I'm not working and during this hard times you ******** us please return my money
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
27 Jan 2021, 13:22Dear Letta T
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply27 Jan 2021, 13:22
Official
Dear Letta T
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
01 Feb 2021, 20:48Dear Letta T
Thank you for bringing the matter to our attention. The matter was investigated and feedback provided by Johannah Cele. We did find you were approached by our ABC consultant that provided you with an application form. You did provide your personal and banking details that were captured on the application form. You authenticated your banking details and permission was obtained to debit your account.
Your request to cancel the policy and the escalation process was discussed and you confirmed that you were satisfied with our feedback. Should you require further assistance please feel to contact us again. Yours sincerely,
Market Conduct
Thank you for bringing the matter to our attention. The matter was investigated and feedback provided by Johannah Cele. We did find you were approached by our ABC consultant that provided you with an application form. You did provide your personal and banking details that were captured on the application form. You authenticated your banking details and permission was obtained to debit your account.
Your request to cancel the policy and the escalation process was discussed and you confirmed that you were satisfied with our feedback. Should you require further assistance please feel to contact us again. Yours sincerely,
Market Conduct
Clientele Life's reply01 Feb 2021, 20:48
Official
Dear Letta T
Thank you for bringing the matter to our attention. The matter was investigated and feedback provided by Johannah Cele. We did find you were approached by our ABC consultant that provided you with an application form. You did provide your personal and banking details that were captured on the application form. You authenticated your banking details and permission was obtained to debit your account.
Your request to cancel the policy and the escalation process was discussed and you confirmed that you were satisfied with our feedback. Should you require further assistance please feel to contact us again. Yours sincerely,
Market Conduct
Thank you for bringing the matter to our attention. The matter was investigated and feedback provided by Johannah Cele. We did find you were approached by our ABC consultant that provided you with an application form. You did provide your personal and banking details that were captured on the application form. You authenticated your banking details and permission was obtained to debit your account.
Your request to cancel the policy and the escalation process was discussed and you confirmed that you were satisfied with our feedback. Should you require further assistance please feel to contact us again. Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
01 Feb 2021, 20:48Dear Letta T
Thank you for bringing the matter to our attention. The matter was investigated and feedback provided by Johannah Cele. We did find you were approached by our ABC consultant that provided you with an application form. You did provide your personal and banking details that were captured on the application form. You authenticated your banking details and permission was obtained to debit your account.
Your request to cancel the policy and the escalation process was discussed and you confirmed that you were satisfied with our feedback. Should you require further assistance please feel to contact us again. Yours sincerely,
Market Conduct
Thank you for bringing the matter to our attention. The matter was investigated and feedback provided by Johannah Cele. We did find you were approached by our ABC consultant that provided you with an application form. You did provide your personal and banking details that were captured on the application form. You authenticated your banking details and permission was obtained to debit your account.
Your request to cancel the policy and the escalation process was discussed and you confirmed that you were satisfied with our feedback. Should you require further assistance please feel to contact us again. Yours sincerely,
Market Conduct
Clientele Life's reply01 Feb 2021, 20:48
Official
Dear Letta T
Thank you for bringing the matter to our attention. The matter was investigated and feedback provided by Johannah Cele. We did find you were approached by our ABC consultant that provided you with an application form. You did provide your personal and banking details that were captured on the application form. You authenticated your banking details and permission was obtained to debit your account.
Your request to cancel the policy and the escalation process was discussed and you confirmed that you were satisfied with our feedback. Should you require further assistance please feel to contact us again. Yours sincerely,
Market Conduct
Thank you for bringing the matter to our attention. The matter was investigated and feedback provided by Johannah Cele. We did find you were approached by our ABC consultant that provided you with an application form. You did provide your personal and banking details that were captured on the application form. You authenticated your banking details and permission was obtained to debit your account.
Your request to cancel the policy and the escalation process was discussed and you confirmed that you were satisfied with our feedback. Should you require further assistance please feel to contact us again. Yours sincerely,
Market Conduct