RZ
Refiloe Z
1 reviews | Active since Jan 2024
02 Feb 2024, 08:59
Clientel PERKS don't sign up it's a ****
The worst decision I've made was to sign up for the stupid perks thing that is useless, I've unsubscribed but they still take money from my account. ****MERS taking people's hard earned money . I want all my money back this is ****ed up PERKS is a **** once you subscribe they never cancel your application
Helpful (0)
Replies (4)0
Replies (4)
Clientele Life's replyOfficial
02 Feb 2024, 11:15Dear Refiloe Z,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply02 Feb 2024, 11:15
Official
Dear Refiloe Z,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
02 Feb 2024, 13:23Dear Refiloe Z, We hereby confirm that we have made contact with you to provide feedback regarding the concerns raised. Please note that our billings system, cancellation process was explained and a letter confirming your cancellation has been sent to the email address provided- during our telephone conversation. We would like to apologize for the delay and the inconvenience caused. It is unfortunate that you have decided to terminate our services, should you wish to continue with the plan we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
Maria Mokhuabane
Service Support Specialist
Clientele Life
Clientele Life's reply02 Feb 2024, 13:23
Official
Dear Refiloe Z, We hereby confirm that we have made contact with you to provide feedback regarding the concerns raised. Please note that our billings system, cancellation process was explained and a letter confirming your cancellation has been sent to the email address provided- during our telephone conversation. We would like to apologize for the delay and the inconvenience caused. It is unfortunate that you have decided to terminate our services, should you wish to continue with the plan we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
Maria Mokhuabane
Service Support Specialist
Clientele Life
RZ
Refiloe Z's updateReviewer Update
29 Feb 2024, 19:41Thank you Maria for your assistance. I am happy now that my issue has been sorted and thank you for your service.
RZ
Refiloe Z's update29 Feb 2024, 19:41
Reviewer Update
Thank you Maria for your assistance. I am happy now that my issue has been sorted and thank you for your service.
Clientele Life's replyOfficial
05 Mar 2024, 10:37Dear Refiloe Z,
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients. We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader Clientele Life
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients. We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader Clientele Life
Clientele Life's reply05 Mar 2024, 10:37
Official
Dear Refiloe Z,
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients. We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader Clientele Life
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients. We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader Clientele Life