MB
Monica B
1 reviews | Active since Jul 2022
02 Apr 2024, 12:08
Clientel Life ******* from the unemployed
Unauthorised debit order going off amount R480 x 2. NO PROOF OF EVER SIGNING UP OR OF DEBIT ORDER BEING APPROVED!!!! Clientel refuses to refund me or offer any proof of this debit order REF ***
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
02 Apr 2024, 13:59Dear Monica B,
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
In order to escalate your query to the relevant department, please respond to the email we sent with your policy number, ID number and mobile number. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindiwe Mabizela Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
In order to escalate your query to the relevant department, please respond to the email we sent with your policy number, ID number and mobile number. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindiwe Mabizela Service Support Team Leader
Clientele Life
Clientele Life's reply02 Apr 2024, 13:59
Official
Dear Monica B,
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
In order to escalate your query to the relevant department, please respond to the email we sent with your policy number, ID number and mobile number. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindiwe Mabizela Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
In order to escalate your query to the relevant department, please respond to the email we sent with your policy number, ID number and mobile number. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindiwe Mabizela Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
03 Apr 2024, 08:49 Dear Monica B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply03 Apr 2024, 08:49
Official
Dear Monica B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
22 Apr 2024, 09:49Dear Monica B,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Clientele Life's reply22 Apr 2024, 09:49
Official
Dear Monica B,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct