JS
Johan S
1 reviews | Active since Jan 2019
01 Sept 2021, 13:13
Clientel life - BAD BAD
Worst bunch of fools I ever dealt with. Take care, once they got your details be sure your money is GONE. Try and get hold of them, you've got a snowball's hope in hell. Unauthorized debit orders seems to be their way of making money. They should be banned.
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Replies (2)
Clientele Life's replyOfficial
01 Sept 2021, 13:28Dear Johan S
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply01 Sept 2021, 13:28
Official
Dear Johan S
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
07 Sept 2021, 08:25Dear Johan S We confirm that we made contact with you to discuss the concerns raised. Thank you for bringing your concerns to our attention. As per our telephonic discussion, feedback regarding the cancellation of your policy has been provided. Furthermore, upon contacting you we explained the refund process and you confirmed that you were satisfied with the feedback. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We however do understand your frustration and apologise for any inconvenience caused. Should you require any further assistance, please do not hesitate to contact us. Yours sincerely, Judith Mboweni Service Support Specialist Clientele Life
Clientele Life's reply07 Sept 2021, 08:25
Official
Dear Johan S We confirm that we made contact with you to discuss the concerns raised. Thank you for bringing your concerns to our attention. As per our telephonic discussion, feedback regarding the cancellation of your policy has been provided. Furthermore, upon contacting you we explained the refund process and you confirmed that you were satisfied with the feedback. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We however do understand your frustration and apologise for any inconvenience caused. Should you require any further assistance, please do not hesitate to contact us. Yours sincerely, Judith Mboweni Service Support Specialist Clientele Life