1 reviews | Active since Sept 2018
Clientel *****!!!
Hi Clientel. I've NEVER, not even once got a sales call for a life policy from you guys and you guys keep debiting my account for a life cover i have no knwledge of!! To further prove this, there's no policy wording on my emails or any sort of proof that I'm affiliated to you guys.
I'm thinking the Ombud is best way to sort this out. what do you think?
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Best regards,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Best regards,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Compliance Department has investigated the contents of your complaint and has been in contact with you to provide the necessary feedback. As discussed, we require an affidavit with three specimen signatures to investigate your matter further.
In order for us to investigate and resolve the matter timeously, we will require the abovementioned document.
Should you require any further assistance in this regard, please feel free to contact us again.
Yours sincerely,
Compliance Department
Best regards,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Compliance Department has investigated the contents of your complaint and has been in contact with you to provide the necessary feedback. As discussed, we require an affidavit with three specimen signatures to investigate your matter further.
In order for us to investigate and resolve the matter timeously, we will require the abovementioned document.
Should you require any further assistance in this regard, please feel free to contact us again.
Yours sincerely,
Compliance Department
Best regards,