AM
Ayakhula M
1 reviews | Active since May 2024
30 May 2024, 19:08
Clientel
I'm not happy at all with clientel they took my R294 for the second time this month I called them maybe 4rd times asking them to reverse my money because I'm saving it for my studies they promised to refund me within 24-48 hours but I haven't received anything I'm not even working I'm a 20 years old girl maybe I was going to join their funeral plan in future but right now ay I don't think I will.... All I need is my money back that's all
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Replies (2)
Clientele Life's replyOfficial
31 May 2024, 10:03Dear Ayakhula M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply31 May 2024, 10:03
Official
Dear Ayakhula M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
31 May 2024, 12:00Dear Ayakhula M, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on the 31st May. Furthermore , I have confirmed a Turn Around Time for funds to reflect in to your bank account. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life
Clientele Life's reply31 May 2024, 12:00
Official
Dear Ayakhula M, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on the 31st May. Furthermore , I have confirmed a Turn Around Time for funds to reflect in to your bank account. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life