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Maureen M
1 reviews | Active since Mar 2020
29 Mar 2020, 09:48
Clentele hospital plan
I spoke with several *********** consultants asking to cancel my policy, but was told I can't cancel and they went through and stole my money from my account, how pathetic and unprofessional all they care about is deducting the money from people' s account. ******* Never shall I or any of my family members join clientele
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
30 Mar 2020, 12:18 Dear Maureen M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life's reply30 Mar 2020, 12:18
Official
Dear Maureen M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life's replyOfficial
31 Mar 2020, 13:28 Dear Maureen M
Thank you for raising your concerns with us.
Our records indicate that your policy was not canceled due to security reasons.
Unfortunately, you requested to cancel your policy. Should you wish to continue with the policy we encourage you to please contact us and we will welcome you back as a valued client.
Your refund will be processed shortly provided that the premium has been paid successfully.
We trust that this is all you require in this regard, however, should you require any further assistance please do not hesitate to contact us directly.
Yours sincerely,
Shanitha Hanuman Service Support Supervisor
Thank you for raising your concerns with us.
Our records indicate that your policy was not canceled due to security reasons.
Unfortunately, you requested to cancel your policy. Should you wish to continue with the policy we encourage you to please contact us and we will welcome you back as a valued client.
Your refund will be processed shortly provided that the premium has been paid successfully.
We trust that this is all you require in this regard, however, should you require any further assistance please do not hesitate to contact us directly.
Yours sincerely,
Shanitha Hanuman Service Support Supervisor
Clientele Life's reply31 Mar 2020, 13:28
Official
Dear Maureen M
Thank you for raising your concerns with us.
Our records indicate that your policy was not canceled due to security reasons.
Unfortunately, you requested to cancel your policy. Should you wish to continue with the policy we encourage you to please contact us and we will welcome you back as a valued client.
Your refund will be processed shortly provided that the premium has been paid successfully.
We trust that this is all you require in this regard, however, should you require any further assistance please do not hesitate to contact us directly.
Yours sincerely,
Shanitha Hanuman Service Support Supervisor
Thank you for raising your concerns with us.
Our records indicate that your policy was not canceled due to security reasons.
Unfortunately, you requested to cancel your policy. Should you wish to continue with the policy we encourage you to please contact us and we will welcome you back as a valued client.
Your refund will be processed shortly provided that the premium has been paid successfully.
We trust that this is all you require in this regard, however, should you require any further assistance please do not hesitate to contact us directly.
Yours sincerely,
Shanitha Hanuman Service Support Supervisor