Cleintile_**** insurance & broker services

One of the clientele brokers used my information to finish processing a policy that I specifically advised that I don't want to proceed with, as the cancelation process is unclear shouldI not be happywith the service. I never gave a debit order mandate yet I was debited R260, I was never given information to say the policy has been effected thus I want to see where & when I signed the debicheck mandate & want my refund. I called to enquire on the debit order & was told that next time I mustn't give out my information because I don't know what people will do with it instead of given an explanation on how the policy was effected without my approval.