EH
Ernest H

1 reviews | Active since May 2019

28 May 2019, 13:08

Cleintelle

Hi Guys

I belong to a community burial society in Grassy Park and this orginisation is in business for 96 years. Both my parents belong to this society and when they pass on the arrangements was done in record time with a cash back of R1000 plus all funeral arrangements covered I would suggest we open a future company that can look after our people and not ***** from our people Clentelle sucks and believe me we will see you going

Ernest ********** 229

0
Replies (2)
Clientele Life
Clientele Life's reply29 May 2019, 09:01
Official
 Dear Ernest

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Shanitha Hanuman 

Service Support Supervisor 

Best regards,

Clientele Life
Clientele Life's reply30 May 2019, 10:50
Official
 Dear Ernest 
At the outset we would like to apologise for any delays you might have experienced in the assessment of your claim.  As per our telephonic conversation the necessary feedback has been provided regarding all concerns raised. We further explained the manner in which the policy is designed for clarity as per policy schedule.  I trust you will find this in order, however, should you need further assistance regarding concerns raised, please do contact us on *** or send us an email to ***.  Kind Regards,  Lindiwe Mabizela, Service Recovery Specialist 

Best regards,