1 reviews | Active since Mar 2016
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<p>Once again I have to do this im really getting fed up with this claim </p> <p>3 doctors confirmed my claim is not diabetic related </p> <p>Their Csi sucks they never liase with the customers</p> <p>They never reply to emails</p> <p>Im not going to pay premium and when it comes to claiming it's an issue</p> <p>I'll be taking this up with the ombudsman</p> <p> </p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We confirm that the Claims Assessor contacted you regarding your claim and advised that we are unable to proceed with the claim due to outstanding documentation. Direct address was provided to you via mobile SMS as requested, and you have confirmed receipt of the message.
You have reassured the assessor that all outstanding documents will be submitted on 14 September 2016.
We would like to apologise for any delays you might have experienced in the assessment of your claim.
We trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Pamela Zondi
Assistant Manager Claims
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We confirm that the Claims Assessor contacted you regarding your claim and advised that we are unable to proceed with the claim due to outstanding documentation. Direct address was provided to you via mobile SMS as requested, and you have confirmed receipt of the message.
You have reassured the assessor that all outstanding documents will be submitted on 14 September 2016.
We would like to apologise for any delays you might have experienced in the assessment of your claim.
We trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Pamela Zondi
Assistant Manager Claims