claim payout

<p>Please advise as to how long must I wait for confirmation? In your advert you say that you pay within 48hours but that’s a lie now I’m told to wait five days. And a ladu by the name of Xolile Hadebe said she was going to call me back on Friday but never did today its Tuesday still haven’t heard anything from her. I don’t know if I have to go to social media or what to get proper service from you guys. i even sent her ( Xolile Hadebe) an email today but she never responded.</p> <p> </p> <p>When I signed up for this policy u just needed my banking details and debited my account in no time but now I have to struggle for you to pay the claim. I’m really not happy with the way you handled things.</p> <p> </p> <p>if i dont get response by lunch time tomorrow im seriously gonna blow a whistle of poor customer service and ADVERTS THAT ARE A LIE. IN YOUR ADVERT YOU MAKE IT LOOK LIKE THE WALLET DOCTOR PAYS OUT WHEN ONE IS IN HOSPITAL. YOU ARE SELLING US LIES.</p> <p> </p> <p>IM VERY ANGRY.</p>