ZJ
Zoe J
1 reviews | Active since Jul 2020
13 May 2024, 18:48
Claim not paid out - absolute atrocious behaviour of Clientele
A claim that should have been paid within 24hrs, still has not. Relevant documentation was submitted on the 8th May 2024, and to date there has been ZERO correspondence from this provider Clientele.
What absolute despicable behaviour and service from this company. 24hours has long passed!
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Replies (1)
Clientele Life's replyOfficial
14 May 2024, 09:04Dear Zoe J,
At the outset, we would like to send our deepest condolences to you and your family during this difficult time.
We can confirm that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
We sincerely apologize for any inconvenience caused.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Service Support Team Leader
Clientele Life
Clientele Life's reply14 May 2024, 09:04
Official
Dear Zoe J,
At the outset, we would like to send our deepest condolences to you and your family during this difficult time.
We can confirm that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
We sincerely apologize for any inconvenience caused.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Service Support Team Leader
Clientele Life