SM
Seabata M

1 reviews | Active since Jun 2018

21 Jun 2018, 12:15

Claim delayed

Clientele took more than three months to access my brothers funeral cover and still no communication from the

0
Replies (2)
Clientele Life
Clientele Life's reply21 Jun 2018, 12:23
Official

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

ShanithaHanuman

Service Support Supervisor

Best regards,

Clientele Life
Clientele Life's reply22 Jun 2018, 13:48
Official

Dear seabatamakoboshane

At the outset we would like to apologise for any delays you might have experienced in the assessment of your claim.

We confirm that our Claims Assessor will be in contact with you regarding this claim.

Should you require any further assistance in this regard please feel free to contact us again.

Yours sincerely,

Yolande Van Den Hevver

Claims Experience Assessor

Best regards,