BK
Bonisiwe K
1 reviews | Active since May 2020
20 May 2020, 15:43
Claim delay
Hi i am not happy with the clientel life services ,,regarding to my hospital claim
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Replies (2)
Clientele Life's replyOfficial
21 May 2020, 08:38Dear Bonisiwe K
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply21 May 2020, 08:38
Official
Dear Bonisiwe K
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
25 May 2020, 10:58 Dear Bonisiwe K
Thank you for raising your concerns and for bringing this matter to our attention. We would like to apologize for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions. We confirm that our Claims Assessor contacted you regarding this claim to confirm the outcome. Should you require any assistance in this regard please feel free to contact us directly, Yours sincerely,
Claims Department
Thank you for raising your concerns and for bringing this matter to our attention. We would like to apologize for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions. We confirm that our Claims Assessor contacted you regarding this claim to confirm the outcome. Should you require any assistance in this regard please feel free to contact us directly, Yours sincerely,
Claims Department
Clientele Life's reply25 May 2020, 10:58
Official
Dear Bonisiwe K
Thank you for raising your concerns and for bringing this matter to our attention. We would like to apologize for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions. We confirm that our Claims Assessor contacted you regarding this claim to confirm the outcome. Should you require any assistance in this regard please feel free to contact us directly, Yours sincerely,
Claims Department
Thank you for raising your concerns and for bringing this matter to our attention. We would like to apologize for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions. We confirm that our Claims Assessor contacted you regarding this claim to confirm the outcome. Should you require any assistance in this regard please feel free to contact us directly, Yours sincerely,
Claims Department