T
Thabo
1 reviews | Active since Oct 2025
23 Oct 2025, 02:32
Claim are delayed to...
Claim are delayed to be payed it's 9th day now waiting for my payment
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
23 Oct 2025, 06:19 Dear Thabo,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply23 Oct 2025, 06:19
Official
Dear Thabo,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
23 Oct 2025, 11:23 Dear Thabo, Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Wealth Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Kindly be informed that we will try to contact you again later. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Recovery Specialist Clientele Life
Clientele Life's reply23 Oct 2025, 11:23
Official
Dear Thabo, Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Wealth Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Kindly be informed that we will try to contact you again later. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Recovery Specialist Clientele Life
Clientele Life's replyOfficial
23 Oct 2025, 14:43Dear Thabo ,
I am pleased to assist you today.
We have attempted to contact you again on the cell phone number provided to discuss and address your complaint, to no success.
Kindly note that our turn around time for encashment payments is 8 working days and today is the 8th working day- as the required documents were uploaded on 13 October 2025. I hereby confirm that your encashment value was paid today which is in line with the specified turn around time.
We sincerely apologise for the misunderstanding as well as for any inconvenience you have experienced due to this.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely, Maria MokhuabaneService Recovery Specialist Clientele Life
I am pleased to assist you today.
We have attempted to contact you again on the cell phone number provided to discuss and address your complaint, to no success.
Kindly note that our turn around time for encashment payments is 8 working days and today is the 8th working day- as the required documents were uploaded on 13 October 2025. I hereby confirm that your encashment value was paid today which is in line with the specified turn around time.
We sincerely apologise for the misunderstanding as well as for any inconvenience you have experienced due to this.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely, Maria MokhuabaneService Recovery Specialist Clientele Life
Clientele Life's reply23 Oct 2025, 14:43
Official
Dear Thabo ,
I am pleased to assist you today.
We have attempted to contact you again on the cell phone number provided to discuss and address your complaint, to no success.
Kindly note that our turn around time for encashment payments is 8 working days and today is the 8th working day- as the required documents were uploaded on 13 October 2025. I hereby confirm that your encashment value was paid today which is in line with the specified turn around time.
We sincerely apologise for the misunderstanding as well as for any inconvenience you have experienced due to this.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely, Maria MokhuabaneService Recovery Specialist Clientele Life
I am pleased to assist you today.
We have attempted to contact you again on the cell phone number provided to discuss and address your complaint, to no success.
Kindly note that our turn around time for encashment payments is 8 working days and today is the 8th working day- as the required documents were uploaded on 13 October 2025. I hereby confirm that your encashment value was paid today which is in line with the specified turn around time.
We sincerely apologise for the misunderstanding as well as for any inconvenience you have experienced due to this.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely, Maria MokhuabaneService Recovery Specialist Clientele Life