AN
Angie N
1 reviews | Active since May 2024
26 May 2024, 18:18
Cl
Clientele perks policy is useless I called Clientele and canceled my policy because I can't afford it anymore but they keep on debiting my account and when you call you will hold until your airtime is finished poor service and especially if you are canceling you don't even get the discount they are talking about
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Replies (2)
Clientele Life's replyOfficial
27 May 2024, 11:18Dear Angie N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply27 May 2024, 11:18
Official
Dear Angie N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
27 May 2024, 13:50Dear Angie N,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day..
Can you please provide us with an alternative number where you can be reached.
Kind regards,Vusumuzi DlaminiServices Recovery Specialist
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day..
Can you please provide us with an alternative number where you can be reached.
Kind regards,Vusumuzi DlaminiServices Recovery Specialist
Clientele Life's reply27 May 2024, 13:50
Official
Dear Angie N,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day..
Can you please provide us with an alternative number where you can be reached.
Kind regards,Vusumuzi DlaminiServices Recovery Specialist
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day..
Can you please provide us with an alternative number where you can be reached.
Kind regards,Vusumuzi DlaminiServices Recovery Specialist