TT
Thabo T
1 reviews | Active since Nov 2010
07 Jun 2022, 21:08
CHANGING DEBIT ORDER DETAILS!!!!
I've been with Clientele since 2015 but today I lost plenty of airtime trying to get them change my details you're transferred to so many departments without any solution just to change debit order details I wonder what's gonna happen the moment I want to claim???? This is a disgrace to a client!!!
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Replies (2)
Clientele Life's replyOfficial
08 Jun 2022, 09:55Dear Thabo T
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's reply08 Jun 2022, 09:55
Official
Dear Thabo T
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's replyOfficial
08 Jun 2022, 14:14Dear Thabo T,
We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for any inconvenience you may have experienced. As per our discussion, we confirm that we have assisted with changing the banking details and we have added the extended family member as requested. Please note that the premium that includes the new member will be deducted from the new bank account in May.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely, Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for any inconvenience you may have experienced. As per our discussion, we confirm that we have assisted with changing the banking details and we have added the extended family member as requested. Please note that the premium that includes the new member will be deducted from the new bank account in May.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely, Lindiwe Mabizela
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply08 Jun 2022, 14:14
Official
Dear Thabo T,
We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for any inconvenience you may have experienced. As per our discussion, we confirm that we have assisted with changing the banking details and we have added the extended family member as requested. Please note that the premium that includes the new member will be deducted from the new bank account in May.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely, Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for any inconvenience you may have experienced. As per our discussion, we confirm that we have assisted with changing the banking details and we have added the extended family member as requested. Please note that the premium that includes the new member will be deducted from the new bank account in May.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely, Lindiwe Mabizela
Service Support Specialist
Clientele Life
Best regards,