NK
Nolonwabo K
1 reviews | Active since Mar 2018
26 Nov 2020, 13:24
CER614338reference
Clientele debited my account when I tried to send them emails, call or send Whatsapp there's no reply i want my money i don't need their services CER614338reference reverse my money 349.00 for 2months
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Replies (2)
Clientele Life's replyOfficial
26 Nov 2020, 13:38Dear Nolonwabo K,
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's reply26 Nov 2020, 13:38
Official
Dear Nolonwabo K,
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's replyOfficial
15 Jan 2021, 18:49Dear Nolonwabo K,
We confirm that we have investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback.
It was established that permission was obtained to debit your account. The escalation process has been sent to your cell number via SMS should you want to take the matter further.
Should you require further assistance please feel free to contact us again.
Yours sincerely,
Market Conduct
We confirm that we have investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback.
It was established that permission was obtained to debit your account. The escalation process has been sent to your cell number via SMS should you want to take the matter further.
Should you require further assistance please feel free to contact us again.
Yours sincerely,
Market Conduct
Best regards,
Clientele Life's reply15 Jan 2021, 18:49
Official
Dear Nolonwabo K,
We confirm that we have investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback.
It was established that permission was obtained to debit your account. The escalation process has been sent to your cell number via SMS should you want to take the matter further.
Should you require further assistance please feel free to contact us again.
Yours sincerely,
Market Conduct
We confirm that we have investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback.
It was established that permission was obtained to debit your account. The escalation process has been sent to your cell number via SMS should you want to take the matter further.
Should you require further assistance please feel free to contact us again.
Yours sincerely,
Market Conduct
Best regards,