MC
Mark C
1 reviews | Active since Jun 2021
11 Jun 2021, 07:45
Cash back dignity plan
Good day I really need some assistance regarding my cash back dignity plan at clientele I had a 5 year plan I registered 01 may 2017 clientele hasn't contact me Ive send them several messages even went to see consultants there was no luck.. I'll really appreciate it if you can assite me in this.. I thank you.
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Replies (2)
Clientele Life's replyOfficial
11 Jun 2021, 10:08Dear Mark C
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's reply11 Jun 2021, 10:08
Official
Dear Mark C
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's replyOfficial
11 Jun 2021, 14:40Dear Mark C, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We confirm that we have contactd you and explianed how the cash back benefit works on the policy. Furthermore we have outlined the reasons why the premium count has started over. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm that we have contactd you and explianed how the cash back benefit works on the policy. Furthermore we have outlined the reasons why the premium count has started over. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply11 Jun 2021, 14:40
Official
Dear Mark C, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We confirm that we have contactd you and explianed how the cash back benefit works on the policy. Furthermore we have outlined the reasons why the premium count has started over. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm that we have contactd you and explianed how the cash back benefit works on the policy. Furthermore we have outlined the reasons why the premium count has started over. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Best regards,