SL
Sonja L
1 reviews | Active since Mar 2009
07 Jul 2025, 20:20
Cannot cancel Clienteke Policies
I send a cancellation on 22 June 2025 to cancel my Clientele Hospital cash policy. 15 days later on 7 July 2025 and still no response. Clearly you cannot cancel Clientele policies. Proceeding to Ombudsman.
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
08 Jul 2025, 07:13Dear Sonja L,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life
Clientele Life's reply08 Jul 2025, 07:13
Official
Dear Sonja L,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life
Clientele Life's replyOfficial
08 Jul 2025, 09:58Dear Sonja L,
Thank you for raising your concerns with us.
At the outset, we would like to apologize for any inconvenience that you may have experienced.
We confirm that we made contact with you to provide feedback regarding the concerns raised and we are delighted that you have decided to stay with us and explore the other options that were offered to you- in order to assist you in your plight. Kindly be informed that an email has been sent to the email address provided with the details of our arrangement.
Please accept our deepest apologies for the unpleasant experience. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Support Specialist Clientele Life
Thank you for raising your concerns with us.
At the outset, we would like to apologize for any inconvenience that you may have experienced.
We confirm that we made contact with you to provide feedback regarding the concerns raised and we are delighted that you have decided to stay with us and explore the other options that were offered to you- in order to assist you in your plight. Kindly be informed that an email has been sent to the email address provided with the details of our arrangement.
Please accept our deepest apologies for the unpleasant experience. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Support Specialist Clientele Life
Clientele Life's reply08 Jul 2025, 09:58
Official
Dear Sonja L,
Thank you for raising your concerns with us.
At the outset, we would like to apologize for any inconvenience that you may have experienced.
We confirm that we made contact with you to provide feedback regarding the concerns raised and we are delighted that you have decided to stay with us and explore the other options that were offered to you- in order to assist you in your plight. Kindly be informed that an email has been sent to the email address provided with the details of our arrangement.
Please accept our deepest apologies for the unpleasant experience. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Support Specialist Clientele Life
Thank you for raising your concerns with us.
At the outset, we would like to apologize for any inconvenience that you may have experienced.
We confirm that we made contact with you to provide feedback regarding the concerns raised and we are delighted that you have decided to stay with us and explore the other options that were offered to you- in order to assist you in your plight. Kindly be informed that an email has been sent to the email address provided with the details of our arrangement.
Please accept our deepest apologies for the unpleasant experience. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Support Specialist Clientele Life