CO
Charmaine O
1 reviews | Active since Sept 2011
03 Dec 2015, 10:28
CANCELS MY POLICY THEN NO RESPONSE
A lady from Clientele just phoned me now. She is very rude sniffing all over the phone. She says that my policy has been canceled. <br> When did that happen? I have been paying every month!<br> <br> I need urgent feedback from Clientele to tell me what is going on with the supporting paperwork.<br> <br> This lady was very rude and unprofessional. I'm truly disgusted.<br>
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Clientele Life's replyOfficial
03 Dec 2015, 11:44Hello CharmaineO,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Clientele Life's reply03 Dec 2015, 11:44
Official
Hello CharmaineO,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist