Hellopeter
Share Your Experience
NM
Nqobile M

1 reviews | Active since Mar 2021

27 Mar 2021, 06:03

Cancelling The CLIENTELE cover and Refund of R214.00

Good morning

Please help me.I received a message yesterday stating that there is R214.00(Debit Order)taken out of my Capitec Savings Account for Clientele life yet I have never had a deal with CLIENTELE that I will pay. I am only a student and now this money was supposed to contribute in buying the needed textbooks. I have no deal withCLIENTELE and I don't need any cover as yet. Please help by getting ny money back and canceling out this policy as it is againt my will.

Thank You Nqobile Mkhize

0
Replies (2)
NM
Nqobile M's update27 Mar 2021, 06:51
Reviewer Update
I request a cancellation of policy as this is happening against my will. An amount of R241.00 was taken from my capitec account without my permission and I have no deal with CLIENTELE that I will pay R214.00 Debit order. Please I am begging you to help me dispute the the Debit order. I am a student and I don't have any income as I am still depended on my parents and I don't need any policy cover as yet. Please help as soon as you get this message.

Ref: CLIENTELLE *** 21032DEBICHECK?22

Please call me on this number :***

Or email me

***

Your help will be much appreciated

Thank you
Clientele Life
Clientele Life's reply29 Mar 2021, 08:44
Official
Dear  Nqobile M,

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo
Service Support Specialist
Clientele Life