AN
Angalai N
1 reviews | Active since Jun 2024
10 Apr 2026, 08:45
Cancelled policy but still debited account
Clientele are big ****mers. After cancelling my policy they still debit my account. No1 responds to emails
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Replies (2)
Clientele Life's replyOfficial
10 Apr 2026, 08:47Dear Angalai N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply10 Apr 2026, 08:47
Official
Dear Angalai N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
10 Apr 2026, 12:09Dear Angalai N,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
We want to start by expressing our regret for the wait for the refund. We have clarified our refund procedure in accordance with our phone conversation, and we have verified that the reimbur*****t was made today and should appear in your bank account within the next 24 to 48 hours.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised.
We want to start by expressing our regret for the wait for the refund. We have clarified our refund procedure in accordance with our phone conversation, and we have verified that the reimbur*****t was made today and should appear in your bank account within the next 24 to 48 hours.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
Clientele Life's reply10 Apr 2026, 12:09
Official
Dear Angalai N,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
We want to start by expressing our regret for the wait for the refund. We have clarified our refund procedure in accordance with our phone conversation, and we have verified that the reimbur*****t was made today and should appear in your bank account within the next 24 to 48 hours.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised.
We want to start by expressing our regret for the wait for the refund. We have clarified our refund procedure in accordance with our phone conversation, and we have verified that the reimbur*****t was made today and should appear in your bank account within the next 24 to 48 hours.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life