VD
Vin D

1 reviews | Active since Aug 2021

21 Aug 2021, 02:15

cancelleation of policy

Hi

please helps me there is someone who used my details and joined funeral policy without my permision and I can't afford it cause I'm unemployed...so please cancel for me this policy before 23rd of this month.

policy number.....***

0
Replies (3)
Clientele Life
Clientele Life's reply23 Aug 2021, 08:24
Official
Dear   Vin D,
We confirm receipt of the concerns raised.
  
Your query has been escalated to the relevant department for investigation.

Yours sincerely,
   
Shanitha Hanuman 
Service Support Supervisor 
Clientele Life 
Clientele Life
Clientele Life's reply23 Aug 2021, 16:07
Official
Dear  Vin D,  Thank you for raising your concerns and bringing this matter to our attention.  We confirm that we have attempted to contact you on the cell phone number provided, however there was no answer.  Please be informed that we have since cancelled your policy as per request and we have sent a detailed email on the provided email address regarding the cancellation process.  We trust that this is all you require at this time, however feel free to contact us should you require any further assistance.  Yours Sincerely,  Siphesihle Rodolo Service Support Specialist 
Clientele Life 
VD
Vin D's update23 Aug 2021, 16:07
Reviewer Update
done...thank you! so much