1 reviews | Active since Apr 2021
Cancellation ****
On Thursday I was doing my shopping at Davenport centre Durban KZN when I was approached by one of clientele IFA members asking me to join and make money .. I repeatedly asked them are there any premiums that I have to pay , and they said no ... They then proceeded to install the app on my phone and take my banking details. I continuously asked them should I want to cancel this can I ?? And the top marketing person for 2020 said yes definitely. I signed and did everything make, after signing there was a premium of R399 per month showing at the top of my screen , I asked them what that’s about because they said I don’t pay anything and they said well you going to pay that every month should I not recruit people .. I then got very furious because I asked them upon signing . I then immediately requested to cancel everything and continue with my shopping because they are basically misleading people , the guy then continued to say you can’t cancel you’ve already signed it’s a done deal.
That very same day I got home and sent an email requesting for this to be cancelled because I’m no longer interested, till today I haven’t received a response. Please help in cancelling this clientele IFA membership
We confirm receipt of the concerns raised.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
Yours sincerely,
Market Conduct Team
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
Yours sincerely,
Market Conduct Team
