NJ
Nasiphi J
1 reviews | Active since Apr 2021
18 Apr 2021, 00:02
Cancellation of policy and refund
I would like to cancel my policy , I tried sending email regarding the cancellation of my policy I couldn’t get any help and the responses I got wasn’t helpful . I would like to get my money back hence I didn't Know it will lead to deduction of my income each month . My AF number it's AF891465. I'm not working and I cannot afford to pay pay R349 per month as a student .
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
19 Apr 2021, 09:03Dear Nasiphi J,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply19 Apr 2021, 09:03
Official
Dear Nasiphi J,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
04 May 2021, 08:15Dear Nasiphi J,
At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on even day and also assisted you as per request received.. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.
Yours Sincerely, Vusumuzi Dlamini Services Recovery Specialist Clientele Life Insurance
At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on even day and also assisted you as per request received.. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.
Yours Sincerely, Vusumuzi Dlamini Services Recovery Specialist Clientele Life Insurance
Clientele Life's reply04 May 2021, 08:15
Official
Dear Nasiphi J,
At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on even day and also assisted you as per request received.. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.
Yours Sincerely, Vusumuzi Dlamini Services Recovery Specialist Clientele Life Insurance
At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on even day and also assisted you as per request received.. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.
Yours Sincerely, Vusumuzi Dlamini Services Recovery Specialist Clientele Life Insurance