PM
Phumlani M
1 reviews | Active since Jun 2021
03 Jun 2021, 09:49
CANCELLATION OF POLICY
I would like to be assisted with cancelling the policy, I was ******* by a Clientèle salesman . I got nothing I can not afford to pay for their policy I live with gambling so please help me .
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
03 Jun 2021, 10:12Dear Phumlani M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply03 Jun 2021, 10:12
Official
Dear Phumlani M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
18 Jul 2021, 21:56Dear Phumlani M
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard.
We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so.
Regards,
Market Conduct
Clientele Life's reply18 Jul 2021, 21:56
Official
Dear Phumlani M
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard.
We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so.
Regards,
Market Conduct