AD
Andiswa D

1 reviews | Active since May 2019

15 May 2019, 17:33

Cancellation of Clientele ultimate dignity plan

Recently was forced to join the Clientele ultimate dignity plan by the sales person, I dont the policy,my policy number is ********** 70 please help cancel this policy am not working and I dont have money to pay for it. This sales guy said I would activate this policy by my self, he did not say he is making me joint basically he ******* me

0
Replies (2)
Clientele Life
Clientele Life's reply16 May 2019, 07:58
Official
 Dear Andiswa D

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Lindiwe Mabizela

Service Support Specialist 
Clientele Life
Clientele Life's reply16 May 2019, 14:42
Official
Dear Andiswa D By now we have contacted you and explained the reason the policy was activated.  We have since cancelled the policy as per request and confirm that there will be no further debit orders raised to your account. We would like to take this opportunity to apologise for any inconvenience caused in this regard.  We trust that you find the above in order , however should you require any further assistance please  feel free to contact us directly. Yours sincerely,

Judith Mboweni

Service Support Specialist