MM
Mpho Mbiza,
1 reviews | Active since Mar 2024
11 Mar 2024, 06:13
Cancellation of clientele perks rewards
I was working at the mall when some guy approached me and joined clientele for me while he only asked that I Qualify. I'm unemployed and do not work. I won't qualify for the clientele perks account. I want to cancel it
Helpful (0)
Replies (9)0
Replies (9)MM
Mpho Mbiza,'s updateReviewer Update
11 Mar 2024, 07:00I'm unemployed and can not afford it I tried cancelling it through email it says cancelled it still appears on my Capitec app and it's active
MM
Mpho Mbiza,'s update11 Mar 2024, 07:00
Reviewer Update
I'm unemployed and can not afford it I tried cancelling it through email it says cancelled it still appears on my Capitec app and it's active
Clientele Life's replyOfficial
11 Mar 2024, 08:25Dear Mpho M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply11 Mar 2024, 08:25
Official
Dear Mpho M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
MM
Mpho Mbiza,'s updateReviewer Update
11 Mar 2024, 11:14I tried calling you back it says your number doesn't exist. Is clientele perks even legit?
MM
Mpho Mbiza,'s update11 Mar 2024, 11:14
Reviewer Update
I tried calling you back it says your number doesn't exist. Is clientele perks even legit?
Clientele Life's replyOfficial
11 Mar 2024, 11:23Dear Tuelo,
Thank you for raising your concerns and bringing this matter to our attention.
Kindly note that an sms containing the number for the Market Conduct investigator was sent to you, please call Lungile Mathebula on the number provided.
We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us.
Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
Kindly note that an sms containing the number for the Market Conduct investigator was sent to you, please call Lungile Mathebula on the number provided.
We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us.
Regards,Market Conduct
Clientele Life's reply11 Mar 2024, 11:23
Official
Dear Tuelo,
Thank you for raising your concerns and bringing this matter to our attention.
Kindly note that an sms containing the number for the Market Conduct investigator was sent to you, please call Lungile Mathebula on the number provided.
We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us.
Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
Kindly note that an sms containing the number for the Market Conduct investigator was sent to you, please call Lungile Mathebula on the number provided.
We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us.
Regards,Market Conduct
MM
Mpho Mbiza,'s updateReviewer Update
11 Mar 2024, 11:26I tried calling that number it says it is not available & it doesn't exist .. can lungile Mathebula call me back : ***
MM
Mpho Mbiza,'s update11 Mar 2024, 11:26
Reviewer Update
I tried calling that number it says it is not available & it doesn't exist .. can lungile Mathebula call me back : ***
Clientele Life's replyOfficial
11 Mar 2024, 11:31Dear Mpho M,
Kindly note that I have forwarded your request to Lungile Mathebula and she will be in contact as soon as possible.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Kindly note that I have forwarded your request to Lungile Mathebula and she will be in contact as soon as possible.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply11 Mar 2024, 11:31
Official
Dear Mpho M,
Kindly note that I have forwarded your request to Lungile Mathebula and she will be in contact as soon as possible.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Kindly note that I have forwarded your request to Lungile Mathebula and she will be in contact as soon as possible.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
MM
Mpho Mbiza,'s updateReviewer Update
11 Mar 2024, 12:13I received the call and I was told that I will receive the sms that says my perks rewards was cancelled 😕 and I have not received any sms and it still appears on my Capitec app
MM
Mpho Mbiza,'s update11 Mar 2024, 12:13
Reviewer Update
I received the call and I was told that I will receive the sms that says my perks rewards was cancelled 😕 and I have not received any sms and it still appears on my Capitec app
Clientele Life's replyOfficial
11 Mar 2024, 16:04Dear Mpho M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply11 Mar 2024, 16:04
Official
Dear Mpho M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
12 Mar 2024, 15:33Dear Mpho M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
RegardsMarket Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
RegardsMarket Conduct
Clientele Life's reply12 Mar 2024, 15:33
Official
Dear Mpho M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
RegardsMarket Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
RegardsMarket Conduct