SM
Someleze M
1 reviews | Active since Oct 2025
06 Oct 2025, 04:17
Cancellation of clientele perks debicheck
I open clientele perks not knowing it will take my money from my account because those people says it's for vouchers only. I didn't mind taking money from my account because I was working but since now I am not working anymore I called in to cancel but never canceled. The worst part is that I have one child and now my only earning is her social grant and we are looking up to eat for food and other thing. Clientele is taking money from my child's social grant and now we not able to buy enough food can you please help me to get out of this Clientele thing please
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Replies (5)0
Replies (5)
Clientele Life's replyOfficial
06 Oct 2025, 09:45Dear Someleze M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply06 Oct 2025, 09:45
Official
Dear Someleze M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
SM
Someleze M's updateReviewer Update
06 Oct 2025, 09:57Can I also get the refund of my money please
SM
Someleze M's update06 Oct 2025, 09:57
Reviewer Update
Can I also get the refund of my money please
Clientele Life's replyOfficial
06 Oct 2025, 10:15Dear Someleze M,
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply06 Oct 2025, 10:15
Official
Dear Someleze M,
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
06 Oct 2025, 11:22Dear Someleze M, Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Perks Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Please note that we have sent you a "no contact" sms and we will try calling you again later. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Recovery Specialist Clientele Life
Clientele Life's reply06 Oct 2025, 11:22
Official
Dear Someleze M, Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Perks Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Please note that we have sent you a "no contact" sms and we will try calling you again later. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Recovery Specialist Clientele Life
Clientele Life's replyOfficial
06 Oct 2025, 14:43 Dear Someleze M,
We hereby confirm that we have made contact with you to provide feedback regarding the concerns raised. As per our telephonic conversation we have went through your interactions with us and the cancellation process was explained. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We sincerely for the misunderstanding and any inconvenience that this may have caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
We hereby confirm that we have made contact with you to provide feedback regarding the concerns raised. As per our telephonic conversation we have went through your interactions with us and the cancellation process was explained. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We sincerely for the misunderstanding and any inconvenience that this may have caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
Clientele Life's reply06 Oct 2025, 14:43
Official
Dear Someleze M,
We hereby confirm that we have made contact with you to provide feedback regarding the concerns raised. As per our telephonic conversation we have went through your interactions with us and the cancellation process was explained. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We sincerely for the misunderstanding and any inconvenience that this may have caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
We hereby confirm that we have made contact with you to provide feedback regarding the concerns raised. As per our telephonic conversation we have went through your interactions with us and the cancellation process was explained. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We sincerely for the misunderstanding and any inconvenience that this may have caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life