mM
mametsi M
1 reviews | Active since Oct 2018
02 Jun 2026, 15:41
Cancellation of clientele legal plan
Bad service- i have been trying to cancell my cliente legal plan for the longest time. i have been sent from pillar to post. all i want to to cancell this plan. i have tried using the self help option, tried calling but they are still deducting the amount from my bank account. All i need is this plan to be cancelled and i do not need and im going thru some financial constrains.
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Replies (4)0
Replies (4)
Clientele Life's replyOfficial
02 Jun 2026, 15:46 Dear mametsi M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
Clientele Life's reply02 Jun 2026, 15:46
Official
Dear mametsi M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
mM
mametsi M's updateReviewer Update
02 Jun 2026, 15:49Thank you for the prompt feedback. how long will it take for me to get feedback ?
mM
mametsi M's update02 Jun 2026, 15:49
Reviewer Update
Thank you for the prompt feedback. how long will it take for me to get feedback ?
mM
mametsi M's updateReviewer Update
02 Jun 2026, 15:50feedback from the relevant Department?
mM
mametsi M's update02 Jun 2026, 15:50
Reviewer Update
feedback from the relevant Department?
Clientele Life's replyOfficial
15 Jun 2026, 11:43Dear Mametsi M,
We confirm that we made contact with the policy owner to assist and provide feedback regarding the concerns raised. At the outset, we would like to apologize for the inconvenience you may have experienced. As per our telephonic discussion with the owner of the plan, we have confirmed the cancellation of the policy and acknowledge that the policy was not cancelled timeously. We further confirm the refund was paid.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla NgwenyaService Support Specialist Clientele Life
We confirm that we made contact with the policy owner to assist and provide feedback regarding the concerns raised. At the outset, we would like to apologize for the inconvenience you may have experienced. As per our telephonic discussion with the owner of the plan, we have confirmed the cancellation of the policy and acknowledge that the policy was not cancelled timeously. We further confirm the refund was paid.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla NgwenyaService Support Specialist Clientele Life
Clientele Life's reply15 Jun 2026, 11:43
Official
Dear Mametsi M,
We confirm that we made contact with the policy owner to assist and provide feedback regarding the concerns raised. At the outset, we would like to apologize for the inconvenience you may have experienced. As per our telephonic discussion with the owner of the plan, we have confirmed the cancellation of the policy and acknowledge that the policy was not cancelled timeously. We further confirm the refund was paid.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla NgwenyaService Support Specialist Clientele Life
We confirm that we made contact with the policy owner to assist and provide feedback regarding the concerns raised. At the outset, we would like to apologize for the inconvenience you may have experienced. As per our telephonic discussion with the owner of the plan, we have confirmed the cancellation of the policy and acknowledge that the policy was not cancelled timeously. We further confirm the refund was paid.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla NgwenyaService Support Specialist Clientele Life