LJ
Lee J

1 reviews | Active since Jun 2021

25 Jun 2021, 23:54

Cancellation of Clientele debit order, I was ****med into joining.

Sir/Mam I hope this email finds you well. I have a situation here, I was ****med into joining services all in the name of I will get rewards. A Debi check was app**** while I was ****med so My bank if paying you for whatever service I don't know.

My ID:*** Number *** Full names :Lehlohonolo Johannes Mampa

Below I have provided Information of debit order that took place last month in my account. May this debit order please be stopped already I'm not earning enough and my money keeps on going to you whistle it should be going to my monthly medication bill. Please help me stop debit order and any relations with your company because I really really need that money.I could supply more info by screenshoting details of the last month debit order and send it via direct email.

I would really appreciate your help.

0
Replies (2)
Clientele Life
Clientele Life's reply28 Jun 2021, 09:40
Official
Dear  Lee J

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

 Yours sincerely,
 
 Shanitha Hanuman
 Service Support Supervisor
 Clientele Life

Clientele Life
Clientele Life's reply01 Jul 2021, 13:25
Official
Dear  Lee J 

We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
 
As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised.   We would like to apologise for any inconvenience caused in this regard.
 
We trust you find this in order.  However, should you wish to contact us again please do not hesitate to do so.
 
Yours sincerely, 

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