BB
Buhle B
1 reviews | Active since Apr 2021
23 Apr 2021, 09:48
Cancellation of clientele debit order
Dear Sir/Madam I would like to cancel my clientele debit order...... I've sent an email and tried to call multiple times to clientele service but no help. I know nothing about debit orders they told me about golden rewards and they registered that is all but now R242.00 is being debit.... I'm a student receive a very limited money I can not afford this thing, I feel so cursed to be in this situation. I plead for help in cancelling as in yesterday
Helpful (0)
Replies (7)0
Replies (7)
Clientele Life's replyOfficial
23 Apr 2021, 11:15Dear Buhle B
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply23 Apr 2021, 11:15
Official
Dear Buhle B
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
BB
Buhle B's updateReviewer Update
23 Apr 2021, 16:34Please cancel it
BB
Buhle B's update23 Apr 2021, 16:34
Reviewer Update
Please cancel it
BB
Buhle B's updateReviewer Update
25 Apr 2021, 13:08I have made myself clear about to cancel this pathetic debit orders of yours which is still appearing in my bank debit orders
You have no shame to be sucking a student money. Thought you were professionals but you displaying yourselves as greed people who don't care about us south africans. I don't want anything that has to do with you clientele now or in the future. stop this debit order now. I have been making calls to you instead of focusing on my studies.
You have no shame to be sucking a student money. Thought you were professionals but you displaying yourselves as greed people who don't care about us south africans. I don't want anything that has to do with you clientele now or in the future. stop this debit order now. I have been making calls to you instead of focusing on my studies.
BB
Buhle B's update25 Apr 2021, 13:08
Reviewer Update
I have made myself clear about to cancel this pathetic debit orders of yours which is still appearing in my bank debit orders
You have no shame to be sucking a student money. Thought you were professionals but you displaying yourselves as greed people who don't care about us south africans. I don't want anything that has to do with you clientele now or in the future. stop this debit order now. I have been making calls to you instead of focusing on my studies.
You have no shame to be sucking a student money. Thought you were professionals but you displaying yourselves as greed people who don't care about us south africans. I don't want anything that has to do with you clientele now or in the future. stop this debit order now. I have been making calls to you instead of focusing on my studies.
Clientele Life's replyOfficial
26 Apr 2021, 09:07Dear Buhle B
Thank you for raising your concerns.
Thank you for raising your concerns.
We confirm that we have assessed your complaint and by now our investigator (Johannah Cele) has been in contact with you to provide you with the necessary feedback.
It was found that you did provide your personal and banking details to our consultant and then authenticated your account giving permission to debit your account.
As requested, the policy has successfully been cancelled and the debit order process was explained.
We trust you find this in order and that this matter was resolved to your satisfaction. Should you require any further assistance in this regard, please feel free to contact us again.
Yours sincerely,
Market Conduct
Clientele Life's reply26 Apr 2021, 09:07
Official
Dear Buhle B
Thank you for raising your concerns.
Thank you for raising your concerns.
We confirm that we have assessed your complaint and by now our investigator (Johannah Cele) has been in contact with you to provide you with the necessary feedback.
It was found that you did provide your personal and banking details to our consultant and then authenticated your account giving permission to debit your account.
As requested, the policy has successfully been cancelled and the debit order process was explained.
We trust you find this in order and that this matter was resolved to your satisfaction. Should you require any further assistance in this regard, please feel free to contact us again.
Yours sincerely,
Market Conduct
BB
Buhle B's updateReviewer Update
04 May 2021, 11:13What is wrong with this ****en company of yours the debit order is still active i made myself clear that i do not want it anymore you such ********, please remove the damn debit order under my capitec account i do not want anything that has to do with you *****
BB
Buhle B's update04 May 2021, 11:13
Reviewer Update
What is wrong with this ****en company of yours the debit order is still active i made myself clear that i do not want it anymore you such ********, please remove the damn debit order under my capitec account i do not want anything that has to do with you *****
BB
Buhle B's updateReviewer Update
04 May 2021, 11:15Cancel the debit order please clientele you are sucking my money which i have no intend to give it to you ever again
BB
Buhle B's update04 May 2021, 11:15
Reviewer Update
Cancel the debit order please clientele you are sucking my money which i have no intend to give it to you ever again
BB
Buhle B's updateReviewer Update
04 May 2021, 11:16Clientele you are ***** remove the ****en debit order under my account i do not want anything that has to do with you damn things
BB
Buhle B's update04 May 2021, 11:16
Reviewer Update
Clientele you are ***** remove the ****en debit order under my account i do not want anything that has to do with you damn things