LV
Lourancia V
1 reviews | Active since Sept 2020
26 Sept 2020, 00:26
Cancellation of clientele debit order
<div>I would like to cancel my clientele debit order...I've sent an email 3times to clientele services but no help they are saying they will get back to me after 2working days since then they haven't contacted me yet...I know nothing about debit orders they told me about golden reward only and they registered that's all but now R269 is being debit ..I'm a student nd I can't afford this thing....plz help I need it cancelled asap</div>
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Replies (2)
Clientele Life's replyOfficial
28 Sept 2020, 08:32Dear Lourancia V
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Life's reply28 Sept 2020, 08:32
Official
Dear Lourancia V
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Life's replyOfficial
28 Sept 2020, 16:31Dear Lourancia V
At the outset I would like to apologize for the inconvenience caused regarding this matter.
We confirm that your Clientele Funeral Dignity Plan was cancelled on the 26th of September as per your request.
Furthermore, as requested during our telephonic conversation, a letter that confirms the cancellation has been sent to your email
I trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so.
Regards
Lindiwe Mabizela
Service Support Specialist
At the outset I would like to apologize for the inconvenience caused regarding this matter.
We confirm that your Clientele Funeral Dignity Plan was cancelled on the 26th of September as per your request.
Furthermore, as requested during our telephonic conversation, a letter that confirms the cancellation has been sent to your email
I trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so.
Regards
Lindiwe Mabizela
Service Support Specialist
Clientele Life's reply28 Sept 2020, 16:31
Official
Dear Lourancia V
At the outset I would like to apologize for the inconvenience caused regarding this matter.
We confirm that your Clientele Funeral Dignity Plan was cancelled on the 26th of September as per your request.
Furthermore, as requested during our telephonic conversation, a letter that confirms the cancellation has been sent to your email
I trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so.
Regards
Lindiwe Mabizela
Service Support Specialist
At the outset I would like to apologize for the inconvenience caused regarding this matter.
We confirm that your Clientele Funeral Dignity Plan was cancelled on the 26th of September as per your request.
Furthermore, as requested during our telephonic conversation, a letter that confirms the cancellation has been sent to your email
I trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so.
Regards
Lindiwe Mabizela
Service Support Specialist