KB
Kabelo B
1 reviews | Active since Sept 2017
30 Jun 2021, 19:55
Cancellation of a Policy
I signed a policy for my son long ago and money was deducted from the account. I cancelled the policy but they are still deducting money from my account.
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Replies (2)
Clientele Life's replyOfficial
01 Jul 2021, 10:52 Dear Kabelo B
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply01 Jul 2021, 10:52
Official
Dear Kabelo B
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
02 Jul 2021, 11:11 Dear Kabelo B,
Thank you for raising your concerns and bringing this matter to our attention.
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have investigated your complaint and provided with feedback regarding the cancellation of the policy.
We confirm that the policy has been successfully cancelled and no further debits will go off from your account for the specified policy.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
We confirm that the policy has been successfully cancelled and no further debits will go off from your account for the specified policy.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life's reply02 Jul 2021, 11:11
Official
Dear Kabelo B,
Thank you for raising your concerns and bringing this matter to our attention.
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have investigated your complaint and provided with feedback regarding the cancellation of the policy.
We confirm that the policy has been successfully cancelled and no further debits will go off from your account for the specified policy.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
We confirm that the policy has been successfully cancelled and no further debits will go off from your account for the specified policy.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist