Cancellation Issues with B3 / Clientele

I have been a loyal client of B3 since 2005. My policy was originally administered by B3, but without my consent it was suddenly transferred to Clientele. I do not have a policy with Clientele, yet deductions started appearing under their name.

When I contacted B3, I was told to cancel directly with Clientele and provide proof of cancellation. I did so three weeks ago, but I have still not received a cancellation letter. Today, I was informed that my policy is still active despite my cancellation request.

Over the years, my B3 policy has been administered by different companies, none of which deducted money directly from me in this way. I do not want anything to do with Clientele, as their handling of my policy has been dishonest and unacceptable.

I want Immediate cancellation of my policy with Clientele and the continuation with B3