NM
Ntsako M
1 reviews | Active since Oct 2023
16 Mar 2026, 10:21
Cancellation issues
They don’t want to cancel a premium subscription I don’t want
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Replies (2)
Clientele Life's replyOfficial
16 Mar 2026, 10:42Dear Ntsako M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply16 Mar 2026, 10:42
Official
Dear Ntsako M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
17 Mar 2026, 10:39Dear Ntsako M, Thank you for raising your concerns and affording us the opportunity to resolve them. We confirm that we made contact with you to provide feedback and a way forward regarding the concerns raised. Furthermore, we would like to thank you for the feedback provided to us. We highly appreciate it and value your input with regard to the quality of our service. Unfortunately, you have decided to terminate our services. Should you wish to continue with the policy, we encourage you to urgently contact us, and we will gladly welcome you back as a valued client. We trust you find this in order; however, should you require any further assistance, please feel free to contact us again. Yours sincerely, Judith Mboweni Service Support Specialist Clientele Life
Clientele Life's reply17 Mar 2026, 10:39
Official
Dear Ntsako M, Thank you for raising your concerns and affording us the opportunity to resolve them. We confirm that we made contact with you to provide feedback and a way forward regarding the concerns raised. Furthermore, we would like to thank you for the feedback provided to us. We highly appreciate it and value your input with regard to the quality of our service. Unfortunately, you have decided to terminate our services. Should you wish to continue with the policy, we encourage you to urgently contact us, and we will gladly welcome you back as a valued client. We trust you find this in order; however, should you require any further assistance, please feel free to contact us again. Yours sincerely, Judith Mboweni Service Support Specialist Clientele Life