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TEBOGO M
1 reviews | Active since Nov 2020
30 Nov 2020, 17:14
Cancellation and money back from ifa
I will like to cancel my ifa policy n I want my money back cz it was taken today my ifa nr is AF906416
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
30 Nov 2020, 17:22Dear Tebogo M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply30 Nov 2020, 17:22
Official
Dear Tebogo M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
TM
TEBOGO M's updateReviewer Update
30 Nov 2020, 17:24I should wait until when to get the reply
TM
TEBOGO M's update30 Nov 2020, 17:24
Reviewer Update
I should wait until when to get the reply
Clientele Life's replyOfficial
01 Dec 2020, 15:38Dear TEBOGO M,
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your IFA Ultimate Foundation Plan. We have attempted to contact you on the cell phone numbers provided to discuss and address your complaint, to no success. Please be informed that we will contact you again tomorrow to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Judith Mboweni Service Recover Specialist
Clientele Life
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your IFA Ultimate Foundation Plan. We have attempted to contact you on the cell phone numbers provided to discuss and address your complaint, to no success. Please be informed that we will contact you again tomorrow to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Judith Mboweni Service Recover Specialist
Clientele Life
Clientele Life's reply01 Dec 2020, 15:38
Official
Dear TEBOGO M,
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your IFA Ultimate Foundation Plan. We have attempted to contact you on the cell phone numbers provided to discuss and address your complaint, to no success. Please be informed that we will contact you again tomorrow to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Judith Mboweni Service Recover Specialist
Clientele Life
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your IFA Ultimate Foundation Plan. We have attempted to contact you on the cell phone numbers provided to discuss and address your complaint, to no success. Please be informed that we will contact you again tomorrow to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Judith Mboweni Service Recover Specialist
Clientele Life