NP
Nomthandazo P

1 reviews | Active since Feb 2022

28 Feb 2022, 12:01

Cancell my IFA Policy

I want u to cancell my IFA Policy please, my IFA no is AF799741

0
Replies (2)
Clientele Life
Clientele Life's reply28 Feb 2022, 12:07
Official
Dear Nomthandazo P, 
We confirm receipt of the concerns raised.
      
Your query has been escalated to the relevant department for investigation.
      
Yours sincerely, 
Lindiwe Mabizela
Service Support Specialist
Clientele Life 
Clientele Life
Clientele Life's reply03 Mar 2022, 09:00
Official
Dear  Nomthandazo P,   We confirm that we made contact with you to provide feedback regarding the concerns raised.  As per our telephonic discussion, we confirm that the policy has been canceled and there will be no further deductions.  Kindly note that we have sent a request for the refund and it will be paid within 24 business hours. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.  We trust you find this in order, however, should you require any further assistance please feel free to contact us again.  Yours sincerely,  
 Lindiwe Mabizela
 Service Support Specialist 
 Clientele Life