TM
Tshedza M
1 reviews | Active since Jan 2021
08 Jan 2021, 12:24
Canceling of policy
<div>I was tricky Rob by the sales person of. Clientele while I don't know such ,they said they want to check Uri do I qualify for policy and then I gave them my details nw I found the message which say I have clientele policy I was trying to call since yesterday and today they have not yet cancel the policy and I'm still a student I can't afford such please help</div>
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Replies (3)TM
Tshedza M's updateReviewer Update
08 Jan 2021, 12:49Please I need this policy to be cancelled please
TM
Tshedza M's update08 Jan 2021, 12:49
Reviewer Update
Please I need this policy to be cancelled please
Clientele Life's replyOfficial
08 Jan 2021, 14:07Dear Tshedza M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply08 Jan 2021, 14:07
Official
Dear Tshedza M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
08 Jan 2021, 15:59Dear Tshedza M,
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Funeral Dignity Plan.
We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success.
Please be informed that we will contact you again to assist you further regarding your complaint.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life
Clientele Life's reply08 Jan 2021, 15:59
Official
Dear Tshedza M,
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Funeral Dignity Plan.
We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success.
Please be informed that we will contact you again to assist you further regarding your complaint.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life