TM
Thandeka M

1 reviews | Active since Feb 2021

13 Feb 2021, 02:21

Canceling my IFA policy

Good day Kindly assist in cancelling the IFA Membership,they told me that I will pay R300 p/m and I don't have that kind of a money I'm a stutent I won’t be able to do it I must cancel the policy Otherwise I’ll have debits (At the last minute) isn’t that the first thing you should tell someone before they make you a member, that is so unprofessional.

Please treat this as urgent

0
Replies (2)
Clientele Life
Clientele Life's reply15 Feb 2021, 08:10
Official
Dear   Thandeka M,

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo
Service Support Specialist 
Clientele Life 
Clientele Life
Clientele Life's reply29 Mar 2021, 16:17
Official
Dear  Thandeka M, 

Our attempts to contact you have not been successful.  Kindly contact the Investigator on the contact number provided by email. 

Yours sincerely, 

Market Conduct Team