KM
Katleho M

1 reviews | Active since Mar 2022

02 Mar 2022, 07:57

Cancelation of my IFA membership

I would like to cancel my IFA membership and debit order, as I can't afford to pay R430 every month. I've tried by I can't get help. Please help me out.

0
Replies (2)
Clientele Life
Clientele Life's reply02 Mar 2022, 10:43
Official
Dear Katleho M 
 
We confirm receipt of the concerns raised.
       
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
       
 Yours sincerely,
  
 Shanitha Hanuman 
 Service Support Supervisor 
 Clientele Life  
Clientele Life
Clientele Life's reply02 Mar 2022, 15:07
Official
Dear Katleho, 
 
Thank you for raising your concerns and bringing this matter to our attention. 
 
We confirm that we have attempted to contact you on the cell phone number provided, however there was no answer. 

Kindly note that we have sent you a detailed email regarding the cancellation request and we have outlined all the important details on the email.
 
We trust that this is all you require at this time, however feel free to contact us should you require any further assistance. 
 
Yours Sincerely, 
 
Siphesihle Rodolo 
Service Support Specialist 
Clientele Life