SW
Snothie W
1 reviews | Active since May 2020
22 May 2020, 05:33
Cancelation of IFA Policy and Refund of my money now
Hi i would like to cancel this policy now, and i want my money back. My policy no: *** membership no:AV585821
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Replies (5)0
Replies (5)
Clientele Life's replyOfficial
22 May 2020, 08:22 Dear Snothie W
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply22 May 2020, 08:22
Official
Dear Snothie W
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
SW
Snothie W's updateReviewer Update
22 May 2020, 12:03Please as soon as possible
SW
Snothie W's update22 May 2020, 12:03
Reviewer Update
Please as soon as possible
SW
Snothie W's updateReviewer Update
23 May 2020, 22:28Hi I'm still waiting for my refund and to cancel that policy as soon as possible. The money that was taken from my account was the last money that I had. Please help me soon.
SW
Snothie W's update23 May 2020, 22:28
Reviewer Update
Hi I'm still waiting for my refund and to cancel that policy as soon as possible. The money that was taken from my account was the last money that I had. Please help me soon.
Clientele Life's replyOfficial
25 May 2020, 11:57Dear Snothie W
By now you have been contacted by our Investigator Vusumuzi Dlamini.
He has assisted with the concerns raised and further explained a solution moving forward.
We trust that you find the above in order however, should you require any further assistance please do not hesitate to contact us directly.
Yours sincerely,
Shanitha Hanuman
Clientele Life
Service Support Supervisor
By now you have been contacted by our Investigator Vusumuzi Dlamini.
He has assisted with the concerns raised and further explained a solution moving forward.
We trust that you find the above in order however, should you require any further assistance please do not hesitate to contact us directly.
Yours sincerely,
Shanitha Hanuman
Clientele Life
Service Support Supervisor
Clientele Life's reply25 May 2020, 11:57
Official
Dear Snothie W
By now you have been contacted by our Investigator Vusumuzi Dlamini.
He has assisted with the concerns raised and further explained a solution moving forward.
We trust that you find the above in order however, should you require any further assistance please do not hesitate to contact us directly.
Yours sincerely,
Shanitha Hanuman
Clientele Life
Service Support Supervisor
By now you have been contacted by our Investigator Vusumuzi Dlamini.
He has assisted with the concerns raised and further explained a solution moving forward.
We trust that you find the above in order however, should you require any further assistance please do not hesitate to contact us directly.
Yours sincerely,
Shanitha Hanuman
Clientele Life
Service Support Supervisor
SW
Snothie W's updateReviewer Update
01 Jun 2020, 22:26Hi the last time you promised to cancel the policy and refund me on Friday but you didn't keep your promise. I want my money back please
SW
Snothie W's update01 Jun 2020, 22:26
Reviewer Update
Hi the last time you promised to cancel the policy and refund me on Friday but you didn't keep your promise. I want my money back please