KR
Keneilwe R
1 reviews | Active since Jul 2021
23 Jul 2021, 20:38
Cancelation of debit order
I would like to cancel my clientele debit order. I'm a student I can't this thing. I need it canceled ASAP.
Helpful (0)
Replies (3)0
Replies (3)KR
Keneilwe R's updateReviewer Update
23 Jul 2021, 20:41I can't afford it. Please cancel it.
KR
Keneilwe R's update23 Jul 2021, 20:41
Reviewer Update
I can't afford it. Please cancel it.
Clientele Life's replyOfficial
26 Jul 2021, 13:52Dear Keneilwe R
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply26 Jul 2021, 13:52
Official
Dear Keneilwe R
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
26 Jul 2021, 14:20Dear Keneilwe R,
Thank you for raising your concerns and affording us the opportunity to resolve them.
We have since communicated that your policy has now been cancelled as per your request and the cancellation process was explained accordingly. As discussed telephonically, we explained the refund process and you confirmed that you were satisfied with the feedback. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We however apologise for any inconvenience this must have caused to you. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith MboweniService Recovery SpecialistClientele Life
Thank you for raising your concerns and affording us the opportunity to resolve them.
We have since communicated that your policy has now been cancelled as per your request and the cancellation process was explained accordingly. As discussed telephonically, we explained the refund process and you confirmed that you were satisfied with the feedback. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We however apologise for any inconvenience this must have caused to you. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith MboweniService Recovery SpecialistClientele Life
Clientele Life's reply26 Jul 2021, 14:20
Official
Dear Keneilwe R,
Thank you for raising your concerns and affording us the opportunity to resolve them.
We have since communicated that your policy has now been cancelled as per your request and the cancellation process was explained accordingly. As discussed telephonically, we explained the refund process and you confirmed that you were satisfied with the feedback. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We however apologise for any inconvenience this must have caused to you. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith MboweniService Recovery SpecialistClientele Life
Thank you for raising your concerns and affording us the opportunity to resolve them.
We have since communicated that your policy has now been cancelled as per your request and the cancellation process was explained accordingly. As discussed telephonically, we explained the refund process and you confirmed that you were satisfied with the feedback. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We however apologise for any inconvenience this must have caused to you. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith MboweniService Recovery SpecialistClientele Life