MN
Mvelo N
1 reviews | Active since Oct 2024
25 Oct 2024, 15:21
Cancelation of Clintele Perks
I've tried canceling my profile for weeks now, and its already deducted money from my account. This is straining my way of living as i do not need it anymore. All i ask is the cancelation of these perks and my refund
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Replies (2)
Clientele Life's replyOfficial
25 Oct 2024, 15:24Dear Mvelo N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply25 Oct 2024, 15:24
Official
Dear Mvelo N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
31 Oct 2024, 12:59Dear Mvelo N We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day, however your request to cancel the policy has been processed and no further debit orders moving forward.
If you still need further assistance , Kindly contact our Client Services Department on *** or email: ***
Kind regards,Vusumuzi DlaminiServices Recovery Specialist
Our attempt to contact you on the numbers we have on record resulted in no success on even day, however your request to cancel the policy has been processed and no further debit orders moving forward.
If you still need further assistance , Kindly contact our Client Services Department on *** or email: ***
Kind regards,Vusumuzi DlaminiServices Recovery Specialist
Clientele Life's reply31 Oct 2024, 12:59
Official
Dear Mvelo N We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day, however your request to cancel the policy has been processed and no further debit orders moving forward.
If you still need further assistance , Kindly contact our Client Services Department on *** or email: ***
Kind regards,Vusumuzi DlaminiServices Recovery Specialist
Our attempt to contact you on the numbers we have on record resulted in no success on even day, however your request to cancel the policy has been processed and no further debit orders moving forward.
If you still need further assistance , Kindly contact our Client Services Department on *** or email: ***
Kind regards,Vusumuzi DlaminiServices Recovery Specialist